video.page.titleprefix VoiceOfCustomerProgram.mp4
| dc.contributor.author | Admin | |
| dc.date.accessioned | 2024-04-22T13:52:11Z | |
| dc.date.available | 2024-04-22T13:52:11Z | |
| dc.date.issued | 2024-04-22 | |
| dc.file.information | {"width":1920,"height":1080,"aspectRatio":"1.78","codec":"h264","colorType":"bt709","fileSize":"26.72 MB"} | en |
| dc.identifier.uri | [https://dam-ui.hcltech-x.com, https://console.hcltech-x.com]/handle/123456789/961 | |
| dc.language.iso | en | |
| dc.publisher | Raja | |
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| dc.seo.keyword | ["customers","feedback","cx","customer","voc","voice","program","service","guidelines","experiences","communicate","experience","complaints","programs","review","interacts","steps","description","data","initiatives","channel","optimize","guide","discuss","initiative","validates","channels","assemble","video","reports","promoters","responding","analyzes","provide","challenges","component","improve","role","feeds","simply","started","company","respond","successful","captures","issues","insight","section","results","subscribe","business","information","form","churn","comes","episode","listen","words","dashboard","advocate","outcomes","sarah","view","come","strategic","prove","identify","companies","analyzed","ideas","new","understand","welcome","leverage","identifying","problems","collected","action","run","examples","gather","points","gathering","act","link","employees","hey","collecting","sounds","brands","prioritize","interpret","levels","comment","free","monitor","value","just","grow","reach","don","series","reaching","ways","help","taking","map","unanswered","turn","opportunities","journey","associated","dislikes","simplifying","leaders","investment","updated","simplifies","goals","let","social","relevant","trends","share","remember","daunting","group","expectations","team","great","invest","variations","specifically","going","central","valuable","ve","explain","positive","resolving","check","entire","faster","touch","make","mean","haven","important","sure","life","short","place","gives","prevent","overall","ideal","neutral","forget","okay","ll","unhappy","major","point","hub","today","tackling","term","second","lot","foundation","negative","clearly","want","fact","key","especially","way","best","believe","case","think","real","know","thing","cover","fourth","minor","really","miss","reality","state","time","times","zero","lead","mind","biggest","actually","typically","right"] | en |
| dc.summary | "A Voice of the Customer Program captures, analyzes, and reports on all customer feedback . A VOC program gives you real-time insight into your customer's experiences . From that feedback, you can identify trends and opportunities to improve your customer experience . Companies that invest in customer feedback programs grow two to three times faster than those that don't ." | en |
| dc.teaser | "A Voice of the Customer Program captures, analyzes, and reports on all customer feedback" | en |
| dc.title | VoiceOfCustomerProgram.mp4 | |
| dc.type | Video | |
| dspace.entity.type | Video | |
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| iiif.thumbnail.status | pass | en |